NOTICE TO FINANCIAL INSTITUTIONS SELF-CERTIFICATION
The Director General wishes to inform all Financial Institutions (FIs) that valid self-certification must be collected when updating pre-existing accounts and upon opening of all new accounts. If a valid TIN cannot be obtained or verified at account opening the FI must make reasonable efforts to obtain the missing information (e.g. contacting the account holder). The TIN must align with the residence address held on record. If there are any inconsistencies between the TIN and other account-holder data, the FI must take reasonable steps to obtain a valid TIN or provide an explanation with supporting documents.